Warranty Information

All fittings supplied by Quintiesse, both interior and exterior, have a manufacturer’s minimum guarantee of 2 years.
This means that in normal and fair service, (and without incorrect or inappropriate installation or location), any product
sold by Quintiesse or its partners should have no fault develop within a minimum of 2 years from purchase. Any fault that is found is covered by guarantee to be repaired or replaced at the suppliers cost, within this period.

Many outdoor fittings have anti-corrosion guarantees stated in their specification details. This guarantee relates to the corrosion of paintwork on cast aluminium or steel fittings, and excludes locations within 5 miles of the coastline. Fittings that have been damaged, repainted or cleaned with an aggressive cleaner may be excluded.

This guarantee relates to the corrosion of paintwork on composite or solid brass parts. In the instance that fittings have been damaged, repainted or cleaned with an aggressive cleaner they may be excluded from the entitlement to a replacement.

ALL Quintiesse warranties/guarantees do not cover out of pocket expenses or consequential costs.

Prior to agreeing to replace any fittings, the company reserves the right for the original seller or a representative of the
company to inspect the damaged parts and for photographic evidence to be supplied.

We and our suppliers constantly try and improve products and we reserve the right to alter small specifications & design or finish details without prior notice.